Feedback Docs Roadmap Changelog Submit

Browser Extensions

Does AI CleanWeb work with my VPN?
How do I activate my license key?
How do I allow ads on a site I want to support?
What does the AI actually do?
What is Reader Mode?
What is the AI Fingerprint Shield?
Which browsers are supported?

Getting Started

How do I enable the Safari extension?
How do I get started with the Mac app?
How do I install the browser extension?
What is AI CleanWeb?

Mac App & System-Wide Protection

How do I pause blocking temporarily?
How do I protect my other devices?
How do I uninstall or turn protection off?
What does the Mac app do that the extensions don't?
What happens when my VPN is on?
Why does macOS ask me to approve a profile?

Plans & Billing

Do you offer a free trial?
How do I cancel my subscription?
What do Pro and Ultimate include, and what do they cost?
What happens after I subscribe?

Do you sell data or show 'acceptable ads'?
Is my browsing data safe? What do you collect?

Troubleshooting

Ads are still showing - what should I check?
The Mac app says 'VPN active' - is something wrong?
The Safari extension doesn't show blocked counts

Plans & Billing

Free vs Pro vs Ultimate, purchases, cancelling, refunds

Do you offer a free trial?
How do I cancel my subscription?
What do Pro and Ultimate include, and what do they cost?
What happens after I subscribe?